TERMS AND CONDITIONS
Welcome to Patches and Paws. By using the Patches and Paws website you confirm that you have read the terms and conditions regarding the conduct of parties accessing or using the Patches and Paws website to trade and that you agree to be bound by these terms and conditions.
Please note that should you not agree to the terms and conditions stated below, you may not use the Patches and Paws website. The site is managed in the Republic of South Africa and promotes the sale of various branded product lines. Purchases made from the site are subject to the terms and conditions of this agreement. By shopping or browsing on this site, you acknowledge that you have read, understood and agreed to be bound by this Agreement, and the other policies displayed on this site.
Terms of Use of Patches and Paws Website
The Patches and Paws website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose without the prior written consent of the Patches and Paws.
Disclaimer Of Warranties And Limitation Of Liability
By visiting the Patches and Paws website site on the Internet you agree that using this service is entirely at your own risk. The site and its contents are provided on an “as is” basis and the Patches and Paws makes no representations or warranties of any kind.
The Information expressed and displayed on this site should not be regarded as the opinion of the Patches and Paws. Potential clients are encouraged to consult professional advice before taking any course of action related to information displayed on this site. To the full extent permissible by South African law. The Patches and Paws, its directors, employees, suppliers or service providers disclaims all representations including the accuracy of content or information, products or services.
The Patches and Paws does not guarantee that the services provided by the site will be uninterrupted or error free, or that the website, its servers or e-mails sent from the Patches and Paws are free from viruses.
The Patches and Paws, their directors, members, employers, employees and suppliers shall not be liable for any loss, damage or expense which may be suffered.
By accepting the terms and conditions you indemnify the Patches and Paws from any loss or damage suffered, including without limitation in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with transactions concluded.
The Patches and Paws’ liability whether in contract or delict arising from any breach of any obligation in terms of this Agreement, negligence or otherwise shall not exceed at any time more than the monetary value of the items purchased with regards to any dispute.
Applicable law
The Patches and Paws website and all communications and transactions concluded using the website, are governed by the laws of the Republic of South Africa.
Invitation to do business
The products which are displayed on the Patches and Paws website is seen as an invitation to do business with the Patches and Paws. Transactions are only confirmed when Patches and Paws has accepted your transaction and the acceptance is communicated to you via email or telephone call.
The price of any products sold through the Patches and Paws including shipping costs shall be relayed to you at the time of your order. By visiting the Patches and Paws website you agree that the terms and conditions will be applicable to all further transactions and website visits.
Cancelled orders and unwanted goods
You have 7 days the “day after” the day that the goods are received under the distance selling act from arrival of the goods to cancel your contract. The goods must be returned to us in the condition they were despatched, complete with all packaging and in a re saleable state. The goods remain YOUR responsibility until they are received and signed for by us.
Stock
The Patches and Paws will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that listed products are removed from our website. However, we cannot guarantee the availability of stock and we will only be liable for delivery of the products when the products are available. When products are no longer available after conclusion of a sale, the Patches and Paws will notify you and you will be entitled to either selected another product or choose to receive a refund of the amount paid by you.
Deliveries
Standard delivery is 24hrs unless there is a stock shortage from suppliers and or a delivery issue from suppliers. ALL orders need to be placed by 10am on the day before delivery (ie before 10am on Monday for a Tuesday delivery). We offer weekend & after hour deliveries on request at no extra charge.
Electronic communications
When a user visits the Patches and Paws or sends e-mails to the Patches and Paws, you are consenting to communicating with us electronically. The Patches and Paws will communicate with you by e-mail.
User Information
When purchasing products, you are required to provide the Patches and Paws with complete and accurate information about yourself and you agree that the information provided to the Patches and Paws is correct.
Free and Non-Free Email Accounts
Please note that without a valid/non free email address/account, you will not be able to purchase products displayed on the Patches and Paws website with a credit card. The Patches and Paws will only accept payments via EFT or Direct deposit if a free email address is provided.
Our Rights
We reserve the right to: 1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or 2. Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. 3. We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control. Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
Security Policy
1.Payfast process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate Payfast to obtain confidential information. 2.Payfast is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Payfast Internet servers are protected by firewalls and intrusion detection systems. 3.The Merchant does not have access to credit details. 4.Payfast continually reviews and enhances its security in line with technological changes.
Monitoring
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
Updating of these Terms and Conditions
We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
Consent
I understand that all the designs and trademarks are registered to the Patches and Paws and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by the Patches and Paws for any civil action or any legal action deemed necessary against me.